Privacy Policy
Last updated: January 15, 2025
1. Introduction
OpenClaw Server Hosting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed OpenClaw hosting service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (email, name, payment details)
- Server configuration preferences
- API keys you provide for AI services
- Support communications
For self-hosted deployments, your OpenClaw conversation data stays on your own infrastructure. We do not have access to your chat messages or AI responses.
3. How We Use Your Information
- To provide and maintain our service
- To process your payments
- To deploy and manage OpenClaw on your infrastructure
- To send service updates and support communications
- To improve our service
4. Data Storage and Security
We implement industry-standard security measures to protect your account information. For self-hosted deployments, your data remains on servers you control. We use encrypted connections for all communications.
5. Third-Party Services
Our service integrates with third-party providers including:
- Cloud providers (DigitalOcean, AWS, Vultr, Hetzner, Akamai)
- AI providers (Anthropic, OpenAI) - you provide your own API keys
- Messaging platforms (WhatsApp, Telegram, Discord, Slack)
- Payment processors (Stripe)
Each third-party service has its own privacy policy governing your data.
6. GDPR Compliance
For users in the European Union, we comply with GDPR requirements. You have the right to access, correct, delete, or export your personal data. Self-hosted deployments give you full control over data residency.
7. Data Retention
We retain your account information for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us.